Summit has scheduled video maintenance for Tuesday, August 16 with a start at 12:01am thru 6am on Wednesday, August 17. A reboot is required for ALL video in SWFL. This will bring down all SWFL Residential services for at least 40 min. Thank you for your patience.
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Arlene Harper
Summit Broadband Phone Number Now Restored: 239-529-1500
Summit Broadband thanks you for your patience. The outage has been cleared and Pelican Bay residents can continue to use the local hotline at 239-529-1500 for all Summit Broadband inquiries.
Summit Broadband Temporary Number: Call (844) 220-5424
Due to a temporary Telco outage, the current Summit Broadband direct line for Pelican Bay residents has been affected. Please call (844) 220-5424 at this time.
Please read before leaving for season
We would like to share a few items with you before you leave your Florida home for an extended period of time. We believe that the steps outlined below will help prevent the need to call in for service or setup upon your return and allow for a better start of season experience. We ask that you… Read More
Residents can take advantage of paying their Summit bills online. Go green and manage your account online.
Dear Summit Broadband Customer, We want to encourage customers to utilize the tools available online at http://webcare.summit-broadband.com to make payments and/or receive bills electronically. If a customer wishes to continue receiving paper bills, a charge of $3.50 will be applied monthly. Customers can visit http://webcare.summit-broadband.com and sign up for e-billing on the customer portal which… Read More
Your feedback is important to us.
Summit Broadband in partnership with the Foundation would like to hear from you. This survey provides Summit feedback on current levels of satisfaction with all facets of Summit services from cable, phone and Internet. It’s online and it’s quick! Please note that your email address will be used solely for the purposes of Pelican Bay… Read More