Summit has scheduled video maintenance for Tuesday, August 16 with a start at 12:01am thru 6am on Wednesday, August 17. A reboot is required for ALL video in SWFL. This will bring down all SWFL Residential services for at least 40 min. Thank you for your patience.
Summit Broadband Phone Number Now Restored: 239-529-1500
Summit Broadband thanks you for your patience. The outage has been cleared and Pelican Bay residents can continue to use the local hotline at 239-529-1500 for all Summit Broadband inquiries.
Summit Broadband Temporary Number: Call (844) 220-5424
Due to a temporary Telco outage, the current Summit Broadband direct line for Pelican Bay residents has been affected. Please call (844) 220-5424 at this time.
Summit Broadband recently announced a definitive agreement under which Grain Management, LLC will acquire a majority interest in Summit Broadband from Cable Bahamas, LTD. Who is Grain management? Grain Management, LLC is a leading private equity firm focused on investments in the global communications sector. The firm was founded in 2007 with the objective of… Read More
Important information for Users with Apple iOS on iPad or iPhone
Currently, Residents using iOS (iPad, iPhone) devices using Safari are unable to access their bill online. Our current “My Account” or ESP software does not support Safari on our mobile site. Our recommended way for Residents to access their account is to force the browser to use the Desktop version of the site, or download… Read More
The 2018 Olympic Channel is now available
Hello Everyone: We wanted to share with you that Summit Broadband has added the Olympic Channel to our DigiMax lineup in time for the 23rd Olympic Winter Games, February 8-25. The Olympic Channel is available on Channel 430 in Southwest Florida. It also is available through watchTVeverywhere. The Olympic Channel is operated in conjunction with… Read More
Summit maintenance work begins at midnight for a brief period
Tonight between 12:01am – 12:30am, Summit will be conducting maintenance on the lines feeding Pelican Bay residences. There will be minor interruption to video feed for approximately 5 to 10 minutes. Residents are thanked for their patience through this process.
A warm welcome back to all Residents returning to Southwest Florida and we hope that everyone had an enjoyable summer!
The Naples store is back open. 2367 Vanderbilt Beach Rd, Suite 812, Naples, FL 34109. (Our store faces Airport Pulling Road in the Shoppes at Vanderbilt). The store hours are: Monday – Saturday 9am – 5pm Sundays CLOSED Summit Broadband Help Line – Exclusively for Pelican Bay Residents: Tel 239-529-1500 , option 1 for a… Read More
Summit Broadband Sun Outage Information
Courtesy of Summit Broadband Twice a year, during the spring and fall, you may experience some degree of television interference due to a phenomenon known as “sun outages.” This Q&A will help you understand what they are and how it will affect you. What is a sun outage? A sun outage is an interruption in… Read More
Please read before leaving for season
We would like to share a few items with you before you leave your Florida home for an extended period of time. We believe that the steps outlined below will help prevent the need to call in for service or setup upon your return and allow for a better start of season experience. We ask that you… Read More