Important information for Users with Apple iOS on iPad or iPhone

Currently, Residents using iOS (iPad, iPhone) devices using Safari are unable to access their bill online. Our current “My Account” or ESP software does not support Safari on our mobile site. Our recommended way for Residents to access their account is to force the browser to use the Desktop version of the site, or download the Google Chrome app.

See attached step by step instructions for View Bill using iOS (iPad, iPhone) devices.

Need Help?

Pelican Bay Members can also contact the Pelican Bay Hotline: 239-529-1500 and a Customer Care Specialist will guide you through the set-up.