Pelican Bay Hits 3,000th Sign Up for Summit Broadband

Within just two short months of initiating the community-wide transition to cable provider Summit Broadband, an astounding 50 percent of residents have taken the initial steps to make the switch by signing up with Summit Broadband to arrange service, far exceeding all expectations for the project.

Along with the significant milestone, several members have expressed support and excitement about the conversion and the package of television services and the vastly improved high-speed Internet provided by fiber optics – the future of connectivity.

Reaching this important milestone in such a short amount of time confirms that the project is running ahead of schedule as the Pelican Bay Foundation works towards its original goal to reach 100 percent of residents signed up by June 1. It also serves a testament to Summit Broadband’s commitment to making the conversion to the new system as seamless and simple as possible.

Believed to be the 3,000th resident to sign up, David Banks, a seasonal resident of 713 Woodhaven Lane, is optimistic that, through Summit, service will improve.

Despite living in a single-family home association without a common area where Summit representatives could be staged to assist with sign-ups (unlike the majority of associations in Pelican Bay), David was kept in the loop by Sheila Varnum, a designated media captain from Oakmont. She was able to arrange for a Summit representative to come straight to David’s home to walk him through the process.

“I found the sign-up process to be quite simple and the Summit representative was great to work with and very knowledgeable,” David said. “She answered all of my questions and I was signed up within only 5 minutes, though we kept a friendly conversation going for 30 minutes or more!”

David expects that many fellow residents who have yet to sign up have received the information, but are keeping it in the back of their minds for now. He would advise those individuals that the process is simpler than they may realize.

“As long as you have recent bills from current providers, it’s truly, truly easy. I am looking forward to the expanded music channels and hopeful that I will be satisfied with the more encompassing offer from Summit. I believe it is going to save me money.”

David will receive a $100 gift certificate to the Sandpiper Restaurant from the Foundation in recognition of reaching the 3,000 milestone.

It would be remiss to not also highlight the immense support the additional 2,999 (and counting) residents community-wide have shown.  To date, 35 associations have had more than 50 percent of their residents sign up, with Grand Bay already at 100 percent. Las Brisas (90 percent), Cannes (81 percent), Villas of Pelican Bay (79 percent), Carlton Place (79 percent), Claridge (77 percent), Coronado (77 percent) and St. Nicole (74 percent) follow closely behind. Residents from 100 percent of all associations have signed up.

The remaining minority of residents who have yet to connect with Summit Broadband to arrange service are encouraged to do so before April 1 in order to receive the $25 credit the company is offering. They can do so by choosing to do one of the following:

  • Call (239) 529-1500, a number dedicated to Pelican Bay residents only
  • Email PelicanBay@Summit-Broadband.com
  • Visit the Summit Broadband staff onsite at the Community Center from 9 a.m. – 5 p.m. Monday through Friday.
  • Stop in to Summit’s convenient retail store in Naples at 2367 Vanderbilt Beach Rd Suite 812

The Foundation has also arranged for all residents to receive a $100 credit upon sign up. Customers can use the credits with Summit in any way they choose.

Both Summit and Pelican Bay are looking forward to reaching and celebrating many more important milestones together as they strive to reach 100 percent resident cooperation and approach the official ground breaking on or around May 1, 2014.

For more up-to-date information about the project and its progress, residents are encouraged to visit: www.pelicanbay.org